Generates revenue by closing and up-selling inbound customer calls; understanding and interpreting technical requirements; providing technical information.
* Develops sales opportunities by building rapport; providing technical information and explanations; preparing quotations.
* Closes new accounts by answering telephone, fax, and e-mail inquiries; verifying and entering information.
* Fills orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs.
* Develops accounts by checking customer's buying history; suggesting related and new items; explaining technical features.
* Maintains communication equipment by troubleshooting, reporting, and tracking problems.
* Maintains and improves quality results by following standards; recommending improved policies and procedures.
* Updates job knowledge by studying new product descriptions; participating in educational opportunities.
* Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Meeting Sales Goals, ClientBase, Closing Skills, Prospecting Skills, Technical Understanding, Building Relationships, People Skills, Data Entry Skills, Customer Focus, Professionalism, Motivation for Sales
Call Center Located in Downtown Cleveland
50 New openings starting December 3rd.