Job Purpose: Helps patients by providing business office and clinical assistance in the offices of busy urology practice.
Duties: * Welcomes patients by greeting them, in person or on the telephone; answering or referring inquiries.
* Ideal candidate is bilingual in Spanish language.
** Verifies patient information by interviewing patient; reviewing and/or recording medical history;confirming purpose of visit or treatment.
** Verifies insurance information and eligibility; if HMO, confirms authorization status. Completes and updates patient demographic infomation in computer.
** Has ability to multi-task in busy medical office. This position requires a calm, compassionate yet upbeat person to coordinate the check-in area and assist in back office as needed.
**Acts in back office as an MA, asisting the physician with exams and preparing rooms per OSHA/State of California laboratory guidelines.
* Completes records by verifying if any recent test results are in chart for doctor to review.
* Generates revenues by recording billing information of services rendered; completing insurance forms; responding to insurance and other third-party inquiries.
* Helps to answer phones when necessary; triage physician/patient requests.
* Maintains patient confidence and protects operations by keeping patient care information confidential.
* Serves and protects the physician or health care provider practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.
* May need to travel to different clinic locations.
*Skills/Qualifications: Clinical Skill and Experience, Bilingual Medical Assistant, Beginning Computer Skills, Ability to Multi-Task, Creates a Safe, Effective Environment, Health Promotion and Maintenance, Clinic Environment, Procedural Skills, Documentation Skills, Verbal Communication, Inventory Control, Planning, Dependability, Medical Teamwork; valid driver's license and up-to-date insurance.