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Dish Network

At DISH, there’s real responsibility. Real challenge. Real rewards. And real opportunity to climb faster and further.

DISH is an exciting place to work. We bring excitement and enjoyment to millions of people everyday. And we do it better than just about anyone. When you work here, you can write your story at the same time you help write ours.
Job Overview
JOB TITLE: Satellite TV Technician/Installer
EMPLOYEE TYPE: Full Time
Employee
REFERENCE ID: ZYC18BDF009F55
LOCATION: Fairmont, WV
REQUIRED EDUCATION: High School or equivalent
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ABOUT DISH
DISH is an innovative industry leader distinguished by its pioneering spirit. Ever since our establishment in 1980, we’ve been the ideal workplace for people with adventurous spirit and creativity, who are smart risk takers and aggressive winners - all those for whom the status quo just isn’t enough. Our Fortune 200 Company continues to define the curve in television entertainment. We are always improving and extending our products and delivering greater value to people, including our workforce of 25,000 plus. Come explore the big picture with us!
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Job Description

Satellite TV Technician/Installer Do you enjoy physical indoor/outdoor work, talking with people, providing customer service and learning about new technologies? Then being a DISH Satellite TV Technician / Installer is your calling. Visiting 3 to 5 customers daily, you complete site surveys, install satellite equipment and educate our customers on their exciting new DISH Satellite TV services. Bring your computer, electrical, general labor and/or customer relationship experience to be in the picture with DISH!

  • Completing morning safety huddle meeting with other Technicians / Installer and a Field Service Manager
  • Securing testing meters, phones and mobility tablets for company van; confirming needed supplies, tools and equipment
  • Providing top level customer service by communicating to the customer an estimated arrival time prior to arrival at the site
  • Reviewing order (new installation, additional services or troubleshooting) with the customer
  • Conducting site survey (determining the best positioning for strongest signal reception), installing satellite TV and receivers and ensuring broadband connectivity
  • Verifying that the completed order meets the customer's needs and providing customer education of equipment
  • Cleaning up site, conducting final account review with customer and updating customer accounts on mobility tablets
  • Communicating progress of last installation with manager, dispatch and warehouse

    Education and Experience:
  • High school diploma (or GED) required; college or technical/vocational school a plus
  • Our Satellite TV Technicians / Installers come from a variety of different backgrounds, including general labor, contracting, homebuilding, construction and the military. Success does not hinge on a precise work history. Although no specific work or technical expertise is required, we have determined that some factors may enable you to jumpstart your success in this entry-level customer contact technician position. Entry level candidates are encouraged to apply.

    Skills and Qualifications:
  • Good written and verbal communication skills required
  • Basic computer skills required; basic electronics and/or audio/video knowledge is helpful
  • Strong customer service skills; friendly, approachable and motivated with a strong work ethic and high degree of integrity
  • Physically able to stand for long periods of time on a ladder, lift over 70 lbs at times, crawl into small spaces, work in all climates and remain within the individual weight requirement of 275 lbs
  • Valid driver's license and clean driving record
  • Successful completion of a background check and drug test is required for employment consideration

    Additional Information:

    Benefits:
  • Medical, Health Savings Account, dental and vision insurance
  • Flexible spending options and Employee Assistance Plan
  • 401(k) and Employee Stock Purchase Plan
  • Tuition reimbursement
  • Employee Referral Program
  • Training opportunities
  • FREE DISH Satellite TV System and Programming
  • Opportunity for a level of responsibility that could take years to reach in other companies

    DISH is an Equal Opportunity Employer and a Drug Free Workplace.

    What do our employees think of working for DISH?

    Every day's different with lots of variety.
    I work by myself and know what needs to get done, and I get it done.
    I used to pay for everything&gas, tools, vehicle. DISH provides it all.
    Good strong company that promotes from within with definite room for advancement.

    Be in the picture with DISH - APPLY today!



    • We are an Equal Opportunity Employer and are committed to a Drug-Free Workplace.
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