Senior Service Desk Support Analyst
CMS Intelliteach provides the highest quality help desk support to Law Firms and Legal Intensive businesses 24 hours a day, 7 days a week.
The successful Senior Analyst candidate must have:
· A proven track record
· At least 3 years of call center experience
· Exceptional customer service
· A strong technical aptitude
· Excellent troubleshooting skills
· Be able to communicate effectively in writing and verbally
· Be detail oriented
· Reliable attendance and dependability
· Be a self-starter and lead by example
· Microsoft office certification and prior law firm experience are preferred.
CMS Intelliteach provides a very comprehensive benefits package as well as a paid training program for new hire Senior Analysts.
Please apply online at http://intelliteach.com/Careers.aspx. NO CALLS PLEASE!