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Systems Engineering Technician

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Job Summary

SecurAlarm Systems
Grand Rapids, MI 49548
Construction - Industrial Facilities and Infrastructure
Computer Software
Security and Surveillance
Job Type
Full Time
Years of Experience
1+ to 2 Years
Education Level
Associate Degree
Career Level
Experienced (Non-Manager)

Systems Engineering Technician

About the Job

SecurAlarm Systems, the premier security integrator in the West Michigan market is currently seeking a qualified, highly motivated Systems Engineering Technician.


SecurAlarm Systems is a talent based organization that prides itself on having a “best in class” team that provides “best in class” products and services to our clients and has recently been honored as one of West Michigan’s 101 Best and Brightest Companies to Work For.  We offer our employees competitive wages and benefits as well as continuous training opportunities to help advance the development of our talent.


Our Systems Engineering Technicians are primarily responsible for internal and external customer support, commissioning integrated systems, support of installation, troubleshooting, completing service requests, system programming and configuration, and LAN and WAN support.


Job Responsibilities


Responsibilities include:


Ø  Perform commissioning of network based systems.

o   Perform programming and configuration

o   Support Installation Team throughout projects

o   Provide quality control and system functionality testing

o   Perform troubleshooting and problem resolution

Ø  Communication with internal and external clients’.

o   Provide technical support

o   Accountable for ongoing communication with stakeholders

Ø  Provide Internal and External Training.

o   Provide comprehensive client training

o   Assist in the development of internal talent

Ø  Maintenance of network hardware and software.

o   Deploy, configure, maintain and monitor network equipment

o   Create, modify and maintain system databases

o   Perform software support and upgrades.

Ø  Remain up to date on industry standards and technological developments.

Ø  Responsible for maintaining appropriate documentation.

o   Create and maintain accurate troubleshooting measures and resources involved in problem resolution

o   Work hours and equipment utilized for each project.

Ø  Perform other duties as assigned.



- Above  average computer software and network knowledge
- A+ certification
- Network+ certification


Talents and Skills:
- High technical aptitude
- Above average troubleshooting skills
- Ability to read blueprints
- Good communication skills


Qualified individuals may send a resume to recruiting@jecksconsulting.com EOE.


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